FAQs

We always take care of our customers the best that we can. We clean and check silver anytime you bring it in. If you hit your ring hard or drop it, you have 7 days to exchange or return.

We have a suggested jewelry cleaner solution that we hope that works great on any metal, especially silver, and is safe for any accessories. Just dip your jewelry into the non-toxic solution for a few seconds, rinse with water and your jewelry will sparkle like new! 

Please contact us if you need to discuss damaged jewelry because every situation is unique. We want you to love your purchase and we stand behind our quality.